Frequently Asked Questions
How do I register an account?
You can click the "Register" button on the homepage of our website. Fill in your email address, username, password and other information as prompted. After completing the verification, you can successfully register.
What should I do if I forget my password?
Click the "Forgot Password" link on the login page. Enter the email address you used for registration. The system will send an email to reset your password to your email. You can follow the instructions in the email to reset your password.
What should I do if the product lags during use?
First, please check if your network connection is stable. If the network is normal, try closing and reopening the product application. If the problem still persists, please contact our customer service staff and provide detailed device information and operation steps so that we can troubleshoot the problem.